Customer Service & Shipping
Shipping is Free for orders over $100. On orders below $100, we offer carrier calculated rates via USPS and UPS. Orders ship from our Connecticut warehouse Monday - Friday. Most orders ship within 2 business days.
USPS Shipping to Canada Now Available through our site! First Class Package, Priority Mail and Priority Mail Express shipments available. A note about international shipments: all packages are subject to duties once they arrive in your country and you are considered the importer of record and will be responsible for any duties or taxes. We have no way of knowing how much these fees may be, please contact your local post office for duty fee inquiries or delivery guarantees. We will not refund any duties or customs fees. Please email email@example.com to place an international order for any other country outside of the US or Canada.
*We now offer International First Class Mail shipments. However, this service does NOT offer insurance or tracking, therefore we are not responsible if the package is lost. Please note, delivery times are not guaranteed and certain countries do not provide refunds for packages that are delayed.
Please note, providing incorrect or incomplete shipping information (ie. missing apartment numbers or incorrect zip codes) will result in a $10 shipping correction fee when the carrier charges us for a correction or if the shipment is returned back to us for domestic shipment.
RETURNS/EXCHANGES. We do not offer exchanges. You may return a website order for refund within 30 days of purchase if the tags are still on. Place a new order for the desired exchange item. Please return the unused item to:
See Design c/o American Fufillment
22 Shelter Rock Lane Unit 33
Danbury, CT 06810
As soon as the return is verified, we will credit your charge. Please note, shipping charges are non-refundable.